Privacy Policy

Last updated: 10-10-25

ICO Data Protection Registration Reference: ZB987711

The Wulver’s Gift (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit thewulversgift.com, interact with us, or make purchases from us.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following personal data:

• Identity Data: Name, email address, phone number.

• Contact Data: Billing and shipping address.

• Transaction Data: Details of products purchased, payment method (processed securely – we do not store full card details).

• Technical Data: IP address, browser type, operating system, and how you use our website (collected via cookies and analytics).

• Marketing Preferences: Whether you have opted in to receive emails or offers.

2. Lawful Basis for Processing

We only process your personal data when we have a legal reason to do so. This may include:

• Contract: To process and deliver your orders.

• Legal Obligation: To keep records required by law (e.g., for tax purposes).

• Legitimate Interests: To improve our website, products, and services.

• Consent: To send you marketing communications (you can withdraw consent at any time).

3. How We Use Your Information

We use your information to:

• Fulfil your orders and deliver goods.

• Provide customer support and respond to your enquiries.

• Send you important order and account updates.

• Improve our products, services, and website.

• Send you marketing communications if you have opted in.

4. Sharing Your Information

We do not sell your data. We may share it with:

• Payment providers to process transactions securely.

• Delivery companies to ship your order.

• IT and website service providers to operate our online store.

• Professional advisers (e.g., accountants) as legally required.

• Authorities or regulators when legally required.

5. Cookies and Tracking

We use cookies to:

• Keep our site secure and functioning properly.

• Remember your preferences (e.g., items in your cart).

• Analyse site traffic and improve user experience.

You can control cookies through your browser settings. See our Cookie Policy for more details.

6. How Long We Keep Your Data

We retain your personal data only as long as necessary for the purposes for which it was collected, including legal, accounting, or reporting requirements.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.

• Rectify inaccurate or incomplete data.

• Erase your personal data (in certain circumstances).

• Restrict or object to our processing of your data.

• Data portability – request your data in a machine-readable format.

• Withdraw consent to marketing at any time.

You can exercise these rights by contacting us at: enquiries@thewulversgift.com.

8. Data Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.

9. Complaints

If you have concerns about how we handle your data, please contact us first so we can resolve the issue.
If you are not satisfied, you have the right to complain to the Information Commissioner’s Office (ICO): https://ico.org.uk/make-a-complaint/
Telephone: 0303 123 1113

10. Contact Us

If you have any questions, please contact us:

Email: enquiries@thewulversgift.com (or by using the Contact page)
Telephone: 07507 493996